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Frequently Asked Questions


FAQ Frequently Asked Questions - Patio Door & Window Replacement - Window Construction & Installation

How long does it take to get my windows in after placing the order?
It will take 3-6 weeks for your windows to arrive, depending upon the product ordered.

How long does window installation take?
Installation will take 1-3 days depending on how many windows and how large the project is.  

How long does it take to install a patio door?
Generally, 1-3 hours for installation, depending on the different kind of trim packages that are being installed.

What do I need to prep for installation?
We ask that all of the window treatment and coverings are taken down by the homeowner prior to installation.

Are you insured?
Yes, we hold a certificate of general liability insurance on all of our projects.

Why do I need to replace my old windows?
Energy efficient windows will reduce your utility bill.  They will reduce the noise from the street.  The quality of the glass over the last decade has allowed homeowners to see more clearly out their windows.  They have been proven to keep out the harmful UV rays that damage your furniture, drapes, and carpeting, which in turns keeps the heat out in the summer time and the heat in during winter season.

How does my alarm system affect my window installation?
If there is an alarm system with window sensors, the Homeowner is responsible to have their alarm company disconnect and reconnect the alarms.

Will you dispose of my old windows?
We try to recycle everything we can and dispose of what is necessary.  In the end, we will be responsible of the removal and disposal of the old windows and trash.

How do I know if I have lead paint in my house?
We are EPA certified, and we will conduct a test if your home was built before 1978.  If the test comes back positive, then we will conduct lead safe practices during your installation.

Do you offer a warranty?
Yes, click here to view our lifetime limited warranty.

Do you offer Financing? 
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There is 0% for 18 months financing available through our company. *  Call us for details. 
*The 0% if not paid in full at the end of the 18 months is retroactive at 26.99%.
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FAQ - Need help with Colorado Springs Door & Window replacements or for your new window construction installation? Call us for a free estimate!

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CCK Windows
dba Pikes Peak Windows and Doors

Colorado Springs  CO ​
Main Number 1-719-528-2440
Monday-Friday 8:00am - 5:00pm
Saturday 8:00am -2:00pm

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